HIT and The Jellinek Centre has developed the self-help programme with the utmost care and in accordance with the latest scientific findings and policy guidance. However, self-help programmes cannot replace face-to-face contact. One of the limitations is that the programme is not preceded by an intake interview and there is no diagnostic examination. HIT does not take any responsibility for anything that occurs during or after the self-help programme. This responsibility lies totally with the participants themselves.

We work with the same utmost care when we answer emails or make recommendations. The information and advice that we provide electronically (via emails etc) is based on the information we get from the person posing the question as well as the latest scientific knowledge.

It is the responsibility of the user to check the accuracy of the information provided or the recommendations made against other sources. The self-help website and electronic communication is not designed to replace face-to-face contact. Information about the availability of drug treatment agencies in the UK can be obtained by calling FRANK (the national drugs helpline) on 0800 77 66 00 or visit www.talktofrank.org.uk

HIT cannot take responsibility and does not accept liability for any damage incurred as a result of information and recommendations given via the self-help website, email or an e-visit.

HIT does not accept liability for damage due to technical defects or inaccessibility. HIT does not accept liability for damage due to computer viruses.


The information HIT receives from the person using the self-help website or posing a question is always treated in a confidential manner and will not be revealed in any way to a third party. Please see the privacy statement for information about the storage and use of registered data.


No part of the texts, graphics, photographs, illustrations, layout or other written or visual elements can be made public and / or reproduced without prior written permission from Jellinek Centre, all rights are reserved.